Contribution of Semantic Web on Customer Relationship Management in E-Tourism

被引：0
|
作者：
Picot-Clemente, Romain [1 ]
Cruz, Christophe [1 ]
Nicolle, Christophe [1 ]
机构：
[1] Cote dOr Tourisme, F-21000 Dijon, France
来源：
PROCEEDINGS OF 2010 INTERNATIONAL CONFERENCE ON BUSINESS, ECONOMICS AND TOURISM MANAGEMENT | 2010年
关键词：
e-tourism; semantic web; adaptive hypermedia systems; profiling;
D O I：
暂无
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
This paper presents an ongoing research on the development of a customer relationship management in e-tourism. Based both on techniques of the Semantic Web and Adaptive Hypermedia Systems, this paper presents a solution for dynamic adaptation of the offer to customers according to semantic criteria characterizing the Internet. A case study about tourism in Cote d'Or department in Burgundy is presented.
引用
收藏
页码：40 / 44
页数：5
相关论文
共 50 条
  • [1] Customer Relationship Management Adoption of E-tourism Corporations
    Wen, Lijia
    Gong, Huaping
    2011 INTERNATIONAL CONFERENCE ON FUTURE MANAGEMENT SCIENCE AND ENGINEERING (ICFMSE 2011), VOL 1, 2011, 5 : 96 - 100
  • [2] Enhancing semantic web and ontologies for E-tourism
    Siricharoen W.V.
    International Journal of Intelligent Information and Database Systems, 2010, 4 (04) : 355 - 372
  • [3] Learning semantic web from e-tourism
    Siricharoen, Waralak V.
    AGENT AND MULTI-AGENT SYSTEMS: TECHNOLOGIES AND APPLICATIONS, PROCEEDINGS, 2008, 4953 : 516 - 525
  • [4] Dwipa Search Engine: When E-Tourism Meets The Semantic Web
    Kuntarto, Guson Prasamuarso
    Gunawan, Dennis
    2012 INTERNATIONAL CONFERENCE ON ADVANCED COMPUTER SCIENCE AND INFORMATION SYSTEMS, 2012, : 155 - 160
  • [5] A Semantic Grid Oriented to E-Tourism
    Zhang, Xiao Ming
    CLOUD COMPUTING, PROCEEDINGS, 2009, 5931 : 485 - 496
  • [6] Leveraging Semantic Web Technologies for More Relevant E-tourism Behavioral Retargeting
    Lu, Chun
    Stankovic, Milan
    Laublet, Philippe
    WWW'15 COMPANION: PROCEEDINGS OF THE 24TH INTERNATIONAL CONFERENCE ON WORLD WIDE WEB, 2015, : 1287 - 1292
  • [7] Cost Effective Dynamic Packaging Systems in E-Tourism using Semantic Web
    Agarwal, Juhi
    Goudar, R. H.
    Sharma, Nishkarsh
    Kumar, Pratik
    Parshav, Vishesh
    Sharma, Rohm
    Rao, Sreenivasa
    2013 INTERNATIONAL CONFERENCE ON ADVANCES IN COMPUTING, COMMUNICATIONS AND INFORMATICS (ICACCI), 2013, : 1196 - 1200
  • [8] E-Tourism: Processes and Systems. Information Management in the Tourism Industry
    Landvogt, Markus
    ZEITSCHRIFT FUR TOURISMUSWISSENSCHAFT, 2015, 7 (02): : 262 - 263
  • [9] Semantic Search in E-Tourism Services: Making Data Compilation Easier
    Agarwal, Juhi
    Sharma, Nishkarsh
    Kumar, Pratik
    Parshav, Vishesh
    Srivastava, Anubhav
    Rathore, Rohit
    Goudar, R. H.
    PROCEEDINGS OF THE SECOND INTERNATIONAL CONFERENCE ON SOFT COMPUTING FOR PROBLEM SOLVING (SOCPROS 2012), 2014, 236 : 811 - 820
  • [10] Customer Information Management based on Semantic Web in E-commerce
    Ji, Zhigang
    2009 INTERNATIONAL CONFERENCE ON FUTURE BIOMEDICAL INFORMATION ENGINEERING (FBIE 2009), 2009, : 206 - 209
12345