Bodies of Knowledge for Research in Behavioral Operations

被引：257

作者：

Bendoly, Elliot ^{[1
]}

Croson, Rachel ^{[2
,3
]}

Goncalves, Paulo ^{[4
]}

Schultz, Kenneth ^{[5
]}

机构：

[1] Emory Univ, Goizueta Business Sch, Atlanta, GA 30322 USA

[2] Univ Texas Dallas, Dept Econ, Richardson, TX 75080 USA

[3] Univ Texas Dallas, Sch Management, Richardson, TX 75080 USA

[4] MIT, Alfred P Sloan Sch Management, Cambridge, MA 02142 USA

[5] Univ Alberta, Sch Business, Edmonton, AB T6G 2R6, Canada

来源：

PRODUCTION AND OPERATIONS MANAGEMENT | 2010年 / 19卷 / 04期

关键词：

heuristics; biases; motivation; groupthink; feedback; DYNAMIC DECISION-MAKING; JUST-IN-TIME; PRODUCTION SYSTEMS; NEWSVENDOR PROBLEM; SIMULATION-MODELS; PRODUCTION LINES; COMPLEX-SYSTEMS; SELF-REGULATION; SHORTEST QUEUE; FEEDBACK;

D O I：

10.1111/j.1937-5956.2009.01108.x

中图分类号：

T [工业技术];

学科分类号：

08 ;

摘要：

Whenever intrepid researchers venture into new terrain, they find that they require knowledge outside of their formal training. This paper reviews bodies of knowledge for operations management (OM) researchers interested in the new area of Behavioral Operations. We highlight theoretical constructs and empirical phenomena from cognitive psychology, social psychology, group dynamics, and system dynamics. We also provide a guide for where to go to learn more about each body of knowledge. Our overall goal is to lower the startup costs for new researchers in Behavioral Operations.

引用

页码：434 / 452

页数：19

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