Mobile Computing Application for Industrial Field Service Engineering: A Case for ABB Service Engineers

被引：5
|
作者：
Tesfay, Welderufael B. [1 ]
Aleksy, Markus [2 ]
Andersson, Karl [1 ]
Lehtola, Marko [3 ]
机构：
[1] Lulea Univ Technol, Pervas & Mobile Comp Lab, SE-97187 Lulea, Sweden
[2] ABB Corp Res, Ind Software Syst Program, Ladenburg, Germany
[3] ABB Corp Res, Ind Software Syst Program, Vasteras, Sweden
来源：
PROCEEDINGS OF THE 2013 38TH ANNUAL IEEE CONFERENCE ON LOCAL COMPUTER NETWORKS WORKSHOPS (LCN WORKSHOPS) | 2013年
关键词：
Mobile computing; Industrial field service; Android; Work orders; Augmented reality; Near field communication;
D O I：
10.1109/LCNW.2013.6758518
中图分类号：
TP3 [计算技术、计算机技术];
学科分类号：
0812 ;
摘要：
The increasing digitalization of our daily lives is gaining a new momentum recently in what is called the post-desktop era of computing. This wide spread in digitalization is made possible by the introduction of handy devices specifically of mobile phones, laptop computers, Smartphones, and tablets. This new trend in shaping up technological advancement presents new opportunities for mobile information presentation, processing, and synthesis in different spheres of application such as providing industrial field services engineering support. Industrial field service engineers execute sets of work orders on daily basis plans. These work order executions demand the availability of digital information anywhere anytime to process them faster. This paper presents a scenario where the newly emerging Smartphone features such as augmented reality, audio / video processing, and near field communication sensing can be used to develop a prototype that supports industrial field service engineers in the contemporary field service engineering taskforces. It employs real world use-cases and carrying out quantitative prototype usability test analysis.
引用
收藏
页码：188 / 193
页数：6
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