A Collaboration Model for ERP User-System Interaction

被引：0

作者：

Cooprider, Jay ^{[1
]}

Topi, Heikki ^{[1
]}

Xu, Jennifer ^{[1
]}

Dias, Martin ^{[1
]}

Babaian, Tamara ^{[1
]}

Lucas, Wendy ^{[1
]}

机构：

[1] Bentley Univ, Waltham, MA USA

来源：

43RD HAWAII INTERNATIONAL CONFERENCE ON SYSTEMS SCIENCES VOLS 1-5 (HICSS 2010) | 2010年

关键词：

PERCEIVED USEFULNESS; TECHNOLOGY; ACCEPTANCE; USABILITY; EASE;

D O I：

暂无

中图分类号：

TP301 [理论、方法];

学科分类号：

081202 ;

摘要：

Enterprise Resource Planning (ERP) systems have received well-deserved attention from both the industry and the research communities, yet the usability of these systems remains a challenge. This paper proposes a model of the usability of ERP systems based on collaboration theory In this model, Commitment to Joint Activity (CJA), Mutual Responsiveness (MR), and Commitment to Mutual Support (CMS) are properties of Shared Cooperative Activity between the user and the ERP system The strength of this collaboration (conceptualized as the interaction of the individual properties: CJA. MR, and CMS) impacts the system's usability The proposed constructs are illustrated with data from a field-based case study Our findings provide initial support for our model of human-computer collaboration in ERP systems

引用

页码：411 / 419

页数：9

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