Talking Through the Eyes: User Experience Design for Eye Gaze Redirection in Live Video Conferencing

In the post-corona era, more institutions are using videoconferencing (VC). However, when we talked in VC, we found that people could not easily concentrate on the conversation. This is a problem with computer architecture. Because the web camera records a person looking at a computer monitor, it appears as if people are staring at other places and having a conversation. This was a problem caused by overlooking eye contact, a non-verbal element of face-to-face conversation. To solve this problem, many studies focused on technology in literature. However, this study presented ER guidelines in terms of user experience: the function of selecting the direction of the face, the function of selecting a 3D avatar face divided into four stages through morphing, and a guideline on the function of intentionally staring at the camera using the teleprompter function.