A Six Sigma support information system: Process improvement at a Thai University

被引：0
|
作者：
Chookittikul, Jaruek
Busarathit, Supphachai
Chookittikul, Wajee
机构：
来源：
PROCEEDINGS OF THE FIFTH INTERNATIONAL CONFERENCE ON INFORMATION TECHNOLOGY: NEW GENERATIONS | 2008年
关键词：
Six Sigma; DMAIC; quality; education; information system;
D O I：
10.1109/ITNG.2008.212
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
This paper describes the first project at Phetchburi Rajabhat University, Thailand to use Six Sigma DAMIC and SIPOC to improve and control the quality of their graduates. The paper also reports on an information system designed to fulfill the needs of all users, ensuring that process changes identified in this project were successfully implemented and well accepted. The way in which this system encourages students, faculty, staff and administrators within the School to practice the new, improved processes as automatically as possible is discussed. The initial results from this project, which are very positive, are described.
引用
收藏
页码：518 / 523
页数：6
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