Eye contact and video-mediated communication: A review

被引:71
|
作者
Bohannon, Leanne S. [1 ]
Herbert, Andrew M. [2 ]
Pelz, Jeff B. [3 ]
Rantanen, Esa M. [4 ]
机构
[1] Rochester Inst Technol, Rochester, NY 14623 USA
[2] Rochester Inst Technol, Dept Psychol, Rochester, NY 14623 USA
[3] Rochester Inst Technol, Carlson Ctr Imaging Sci, Rochester, NY 14623 USA
[4] Rochester Inst Technol, Dept Psychol, Rochester, NY 14623 USA
关键词
Video-conferencing; Eye contact; Communication; Eye-tracking; Display; Laptop; FACE-TO-FACE; IMPRESSION-FORMATION; GAZE; PERCEPTION; LOOKING; PREFERENCE; TASK;
D O I
10.1016/j.displa.2012.10.009
中图分类号
TP3 [计算技术、计算机技术];
学科分类号
0812 ;
摘要
A relatively new form of human communication, video-conferencing has become more popular as video technology improves and with increasing demands for real-time communication across greater distances. The full effects of video-conferencing on human communication are still being explored. Video-conferencing is presumed to be a somewhat richer form of communication than email and telephone, but not quite as informative as face-to-face communication. This review explores research into the influence of eye contact on communication and how video-conferencing mediates both verbal and non-verbal interactions. Facilitation of eye contact is a challenge that must be addressed so that video-conferencing can approach the rich interactions of face-to-face communication. (c) 2012 Elsevier B.V. All rights reserved.
引用
收藏
页码:177 / 185
页数:9
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