Neural Approaches to Conversational AI

被引:153
|
作者
Gao, Jianfeng [1 ]
Galley, Michel [1 ]
Li, Lihong [2 ]
机构
[1] Microsoft Res, Redmond, WA 98052 USA
[2] Google Brain, Montreal, PQ, Canada
来源
关键词
SPOKEN DIALOGUE MANAGEMENT; USER SIMULATION; PROBABILISTIC FRAMEWORK; LANGUAGE GENERATION; DECISION-PROCESSES; INFINITE-HORIZON; POLICY; NETWORKS; SYSTEMS; MODEL;
D O I
10.1561/1500000074
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
The present paper surveys neural approaches to conversational AI that have been developed in the last few years. We group conversational systems into three categories: (1) question answering agents, (2) task-oriented dialogue agents, and (3) chatbots. For each category, we present a review of state-of-the-art neural approaches, draw the connection between them and traditional approaches, and discuss the progress that has been made and challenges still being faced, using specific systems and models as case studies.
引用
收藏
页码:127 / 298
页数:172
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