Social media in public health care: Impact domain propositions

被引：65

作者：

Andersen, Kim Normann ^{[2
]}

Medaglia, Rony ^{[1
]}

Henriksen, Helle Zinner ^{[1
]}

机构：

[1] Copenhagen Business Sch, Dept IT Management ITM, DK-2000 Frederiksberg, Denmark

[2] Aalborg Univ, Dept Polit Sci, Aalborg, Denmark

来源：

GOVERNMENT INFORMATION QUARTERLY | 2012年 / 29卷 / 04期

关键词：

Social media; Web; 2.0; e-Government; e-Health; E-GOVERNMENT; ELECTRONIC GOVERNMENT; INFORMATION-SYSTEMS; TRANSPARENCY; INTERNET;

D O I：

10.1016/j.giq.2012.07.004

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

This paper investigates the impacts of social media use in Danish public health care with respect to capabilities, interactions, orientations, and value distribution. Taking an exploratory approach, the paper draws on an array of quantitative and qualitative data, and puts forward four propositions: social media transform the access to health-related information for patients and general practitioners, the uptake of social media can be a cost driver rather than a cost saver, social media provide empowerment to patients, and the uptake of social media is hindered by legal and privacy concerns. (C) 2012 Elsevier Inc. All rights reserved.

引用

页码：462 / 469

页数：8

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