The Positive Side of Negative Emotion: The Role of Guilt and Shame in Coping with Interpersonal Conflict

被引：40
|
作者：
Behrendt, Hadar [1 ,2 ]
Ben-Ari, Rachel [1 ]
机构：
[1] Bar Ilan Univ, Dept Psychol, Conflict Management & Negotiat Program, IL-52900 Ramat Gan, Israel
[2] Bar Ilan Univ, Interdisciplinary Grad Program Conflict Managemen, IL-52900 Ramat Gan, Israel
来源：
JOURNAL OF CONFLICT RESOLUTION | 2012年 / 56卷 / 06期
关键词：
guilt; shame; conflict resolution; conflict coping styles; emotions; INDIVIDUAL-DIFFERENCES; ANGER; STYLES; NEGOTIATION; PERSONALITY; NARRATIVES; RESOLUTION; PRONENESS; HAPPINESS; EMPATHY;
D O I：
10.1177/0022002712445746
中图分类号：
D81 [国际关系];
学科分类号：
030207 ;
摘要：
Two studies examined the effects of guilt and shame on coping with situations of interpersonal conflict. The first study used quantitative self-report measures to evaluate the relationship between guilt-proneness and shame-proneness and conflict coping style. The second study content-analyzed participants' narrative reports of interpersonal conflicts to evaluate the distinguishing characteristics of guilt versus shame, and the causal relationship between state guilt and shame and styles of coping with conflict. Findings highlight the characteristics of guilt and shame that may explain their differential influence on coping. Theoretical contributions and applications for conflict resolution and mediation are discussed.
引用
收藏
页码：1116 / 1138
页数：23
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