SECURITY AS AN ASPECT OF THE QUALITY MANAGEMENT IN LOCAL SELF-GOVERNMENT IN AGE OF GLOBALIZATION

The importance of local self-government in the socio-economic development arises from the very nature of self-government. People living in a particular territory have a need to independently decide matters, which are directly linked to their interests. Initially in most European countries the scope of rights on local self-government differs. The emergence of the European Union raised the need to establish a unifonn standard for local self-governments. The continuing globalization creates the need for empowering the local level. Interconnection and cooperation of local self-government with local businesses and non-governmental sector is playing an increasingly greater role in the age of globalization. Quality in local self-government may be judged from several aspects. One of the aspects which directly affect the quality of life is security. The role of local self-government, inter alia, is to ensure public order, protect the environment and cooperate in the protection of citizens against threats to life and health. This task can be fulfilled only by the quality of the security services. Evaluation of the quality of public services is very important for the management of municipality. Therefore, local self governments are introducing quality assessment and building a quality management system. The paper deals with examination of the quality of services in the field of security in the selected municipality based on a survey of public opinion. The aim is to identify the perception of security of citizens, as an aspect of quality management in local self-government and propose measures for effective actions to enhance the sense of security.