Research on Enterprise Employee Demand Recognition Model Based on Kano and QFD

被引：0
|
作者：
Wang, Ting [1 ]
Wang, Wei [1 ]
Li, YuTong [1 ]
Zhang, Guoxing [1 ]
机构：
[1] North China Elect Power Univ, Sch Econ & Management, 619 Yonghua St, Baoding 071003, Hebei, Peoples R China
来源：
PROCEEDINGS OF THE 2017 3RD INTERNATIONAL CONFERENCE ON HUMANITIES AND SOCIAL SCIENCE RESEARCH (ICHSSR 2017) | 2017年 / 121卷
关键词：
Quality Function Configuration; Kano model; Analytic Hierarchy Process; RM-MH Integration Method;
D O I：
暂无
中图分类号：
C [社会科学总论];
学科分类号：
03 ; 0303 ;
摘要：
In this paper, the Kano model is modified by two-factor theory and Maslow's demand hierarchy theory, and set up construct HR-Kano model, than using the HR-Kano model to analyze the relationship between staff satisfaction and incentive policies, determine the type of staff requirements. an broader rating level to more clearly show that the relationship between the needs of staff and business goals between the strong correlation and weak correlation between the differences, finally provide an effective suggestion for the enterprise staff judgment and human resource management.
引用
收藏
页码：197 / 201
页数：5
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