When too little or too much hurts: Evidence for a curvilinear relationship between task conflict and innovation in teams

被引：463
|
作者：
De Dreu, CKW [1 ]
机构：
[1] Univ Amsterdam, Dept Psychol, NL-1018 WB Amsterdam, Netherlands
来源：
JOURNAL OF MANAGEMENT | 2006年 / 32卷 / 01期
关键词：
groups; teams; conflict; innovation; cooperation;
D O I：
10.1177/0149206305277795
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
Past work leaves open whether conflict helps or hinders team innovation. Reconciling this inconsistency, Study I showed that work teams were more innovative when the level of task conflict was moderate instead of low or high. Study 2 showed that this curvilinear effect exists for task conflict, but not for relationship conflict, and that the effects of task conflict are mediated by collaborative problem solving. Study 2 also showed that although moderate levels of task conflict may promote team innovation, it simultaneously reduces short-term goal attainment in teams. Implications for conflict (management) theory and work on innovation are discussed.
引用
收藏
页码：83 / 107
页数：25
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