Software agents in support of a taxi corporation

被引：0
|
作者：
Leszczynski, Mikolaj [1 ]
Niedabylski, Marcin [1 ]
Kutkowski, Radoslaw [1 ]
Ganzha, Maria [1 ]
Paprzycki, Marcin [2 ]
机构：
[1] Warsaw Univ Technol, Dept Math & Informat Sci, Warsaw, Poland
[2] Polish Acad Sci, Syst Res Inst, Dept Intelligent Syst, Warsaw, Poland
来源：
2016 20TH INTERNATIONAL CONFERENCE ON SYSTEM THEORY, CONTROL AND COMPUTING (ICSTCC) | 2016年
关键词：
D O I：
暂无
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
Management of a fleet of cars for hire (e.g. taxis) involves number of issues that should be solved to provide high quality service to the customers, while keeping drivers "happy". In this paper we show how a software agent system can be used to solve some of them and, potentially, improve both customer service and driver experience. We discuss the design and implementation of the system and illustrate (through a simulation) how application of the system supports fleet management and facilitates better driver workload balance / pay.
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页码：429 / 434
页数：6
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