Identification of limited English proficient patients in clinical care

被引:94
|
作者
Karliner, Leah S. [1 ,2 ]
Napoles-Springer, Anna M. [1 ,2 ]
Schillinger, Dean [3 ]
Bibbins-Domingo, Kirsten [3 ]
Perez-Stable, Eliseo J. [1 ,2 ]
机构
[1] Univ Calif San Francisco, Dept Med, Div Gen Internal Med, San Francisco, CA 94143 USA
[2] Univ Calif San Francisco, Dept Med, Med Effectiveness Res Ctr Diverse Populat, San Francisco, CA 94143 USA
[3] Univ Calif San Francisco, San Francisco Gen Hosp, Dept Med, Div Gen Internal Med,Ctr Vulnerable Populat, San Francisco, CA USA
基金
美国国家卫生研究院;
关键词
limited English proficiency; LEP; language barriers; clinical care; effective communication;
D O I
10.1007/s11606-008-0693-y
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
BACKGROUND: Standardized means to identify patients likely to benefit from language assistance are needed. OBJECTIVE: To evaluate the accuracy of the U.S. Census English proficiency question (Census-LEP) in predicting patients' ability to communicate effectively in English. DESIGN: We investigated the sensitivity and specificity of the Census-LEP alone or in combination with a question on preferred language for medical care for predicting patient-reported ability to discuss symptoms and understand physician recommendations in English. PARTICIPANTS: Three hundred and two patients > 18 who spoke Spanish and/or English recruited from a cardiology clinic and an inpatient general medical-surgical ward in 2004-2005. RESULTS: One hundred ninety-eight (66%) participants reported speaking English less than "very well" and 166 (55%) less than "well"; 157 (52%) preferred receiving their medical care in Spanish. Overall, 135 (45%) were able to discuss symptoms and 143 (48%) to understand physician recommendations in English. The Census-LEP with a high-threshold (less than "very well") had the highest sensitivity for predicting effective communication (100% Discuss; 98.7% Understand), but the lowest specificity (72.6% Discuss; 67.1% Understand). The composite measure of Census-LEP and preferred language for medical care provided a significant increase in specificity (91.9% Discuss; 83.9% Understand), with only a marginal decrease in sensitivity (99.4% Discuss; 96.7% Understand). CONCLUSIONS: Using the Census-LEP item with a high-threshold of less than "very well" as a screening question, followed by a language preference for medical care question, is recommended for inclusive and accurate identification of patients likely to benefit from language assistance.
引用
收藏
页码:1555 / 1560
页数:6
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