An experimentally confirmed resource planning model of services under production function uncertainties

被引：4
|
作者：
White, Sheneeta W. [1 ]
机构：
[1] St Thomas Univ, Operat & Supply Chain Management Dept, St Paul, MN 55105 USA
来源：
INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS | 2013年 / 141卷 / 02期
关键词：
Service operations; Resource planning; Production function; Co-production;
D O I：
10.1016/j.ijpe.2011.12.008
中图分类号：
T [工业技术];
学科分类号：
08 ;
摘要：
The way in which service firms transform inputs into outputs is typically uncertain or unknown. Consequently decision makers, at best, can only make estimates of the underlying production function. The purpose of this study is to offer policy recommendations to service providers and to examine experimentally the sensitivity of estimates of production functions. The primary result of this study is a foundation for modeling manpower planning decisions for co-produced services when production functions are mis-estimated and/or mis-specified. (C) 2011 Elsevier B.V. All rights reserved.
引用
收藏
页码：478 / 484
页数：7
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