Maintaining Performance and Employee Engagement During the COVID-19 Pandemic

被引：29
|
作者：
Risley, Carine [1 ]
机构：
[1] San Mateo Cty Lib, 125 Lessingia Ct, San Mateo, CA 94402 USA
来源：
JOURNAL OF LIBRARY ADMINISTRATION | 2020年 / 60卷 / 06期
关键词：
San Mateo County Libraries; SCARF model; performance review; performance management; coaching; staff development; growth mindset; check-ins; weekly meetings; managers; personnel;
D O I：
10.1080/01930826.2020.1773716
中图分类号：
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号：
1205 ; 120501 ;
摘要：
This article summarizes the key elements that led to a groundbreaking new approach to performance management. Applying research from industries beyond public libraries was essential to upending the way we manage our Human Resources and inspire people to do their best work. Staying true to evidence based practices and building habits were critical to establishing and maintaining successful new processes. San Mateo County Libraries' performance approach has received a County STAR award and a ULC Innovation honor.
引用
收藏
页码：653 / 659
页数：7
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