From a Bird's Eye View? A Comparative Analysis of Governance and Network Integration Among Human Service Organizations

It is widely recognized by social workers and human service administrators that interorganizational networks are an important aspect of the everyday reality of human service organizations. A well-integrated network is defined as a network in which all organizations are connected and the resource exchange among all network actors is guaranteed. To analyze the integration of service networks, this study conducts a social network analysis of four networks among service organizations governed by a shared-participant type of governance. The results indicate that in networks in which the governance is more developed and mature, the structure shows a high level of integration. The analysis and results show that governance leads to an integration of the efforts of diverse service organizations, ultimately increasing the responsiveness of the entire network toward the complex problems of the target group. Future recommendations include discussing further qualitative and quantitative research efforts and the role of shared-participant governance.