TWO NEW SERVICING STRATEGIES FOR PRODUCTS SOLD WITH WARRANTY

被引：5
|
作者：
Iskandar, Bermawi P. [2 ]
Jack, Nat [1 ]
Murthy, D. N. Pra [3 ]
机构：
[1] Univ Abertay Dundee, Dundee Business Sch, Dundee DD1 1HG, Scotland
[2] Bandung Inst Technol, Dept Ind Engn, Bandung 40132, Indonesia
[3] Univ Queensland, Sch Mech & Min Engn, Brisbane, Qld Q4072, Australia
来源：
ASIA-PACIFIC JOURNAL OF OPERATIONAL RESEARCH | 2012年 / 29卷 / 03期
关键词：
Warranty; maintenance; minimal repair; optimal servicing strategy; REPAIR-REPLACE STRATEGIES; MAINTENANCE; POLICIES; MODEL;
D O I：
10.1142/S0217595912400222
中图分类号：
C93 [管理学]; O22 [运筹学];
学科分类号：
070105 ; 12 ; 1201 ; 1202 ; 120202 ;
摘要：
For a repairable product that fails under warranty, the manufacturer can choose between repair and replacement. Many different warranty servicing strategies involving these two types of rectification action have already been studied. In this paper, we propose two new servicing strategies involving minimal repair, each with two parameters that are selected optimally to minimize expected warranty servicing costs. We develop models to obtain the optimal parameter values for each new strategy and then carry out a comparison with a selection of the existing strategies through a numerical example.
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页数：16
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