SOCIAL RETURN ON INVESTMENT (SROI) AND PERFORMANCE MEASUREMENT The opportunities and barriers for social enterprises in health and social care

被引：209
|
作者：
Millar, Ross [1 ]
Hall, Kelly [2 ]
机构：
[1] Univ Birmingham, Hlth Serv Management Ctr, Birmingham, W Midlands, England
[2] Univ Northampton, Sch Social Sci, Northampton, England
来源：
PUBLIC MANAGEMENT REVIEW | 2013年 / 15卷 / 06期
关键词：
Social enterprise; social return on investment; SROI; health and social care; social value; performance measurement; impact and outcome measurement; PUBLIC MANAGEMENT; 3RD SECTOR;
D O I：
10.1080/14719037.2012.698857
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
Social enterprises are being promoted as responsive and innovative way to deliver public services. As part of this promotion, these organizations are being required to demonstrate the social and economic value they generate. Social return on investment (SROI) is a performance measurement tool currently being encouraged to capture this impact. This paper draws on survey and interview data to analyse how SROI is used and understood in health and social care settings. It indicates that despite being accepted as an internationally recognized measurement tool for social enterprise, SROI is underused and undervalued due to practical and ideological barriers.
引用
收藏
页码：923 / 941
页数：19
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