PROCESS-BASED MODELLING OF THE INFORMATION SYSTEMS RESISTANCE PHENOMENON

被引：0

作者：

Indalecio, Atila Alves ^{[1
,2
]}

Joia, Luiz Antonio ^{[1
]}

机构：

[1] Fundacao Getulio Vargas, Escola Brasileira Adm Publ & Empresas, Rio De Janeiro, RJ, Brazil

[2] Univ Severino Sombra, Vassouras, RJ, Brazil

来源：

RAE-REVISTA DE ADMINISTRACAO DE EMPRESAS | 2018年 / 58卷 / 01期

关键词：

Information systems resistance; information system; information systems resistance process; information technology; model; COMPUTER WORKAROUND PRACTICES; USER RESISTANCE; TECHNOLOGY; FUTURE; FIRM;

D O I：

10.1590/s0034-759020180106

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

This article aims to propose a process-based modelling of the Information Systems resistance phenomenon. Accordingly, we wrote a literature review to categorize the main points set forth by the extant scientific texts relating to the process taxonomy: input, output, players, and the resistance phenomenon. Based on the modelling, this article provides theoretical implications in terms of improving the understanding of the phenomenon among academicians as well as practical and managerial suggestions related to its mitigation.

引用

页码：60 / 73

页数：14

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