An exploratory study on total quality management for information systems

被引：0

作者：

Cheon, MJ ^{[1
]}

机构：

[1] Univ Ulsan, Coll Business Adm, Dept Management Informat Syst, Ulsan 680749, South Korea

来源：

DECISION SCIENCES INSTITUTE 1998 PROCEEDINGS, VOLS 1-3 | 1998年

关键词：

D O I：

暂无

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

This paper attempts to provide a benchmark of current TQM practice for IS in Korea. A detailed exploratory analysis of survey responses from 142 Korean companies indicates the awareness, usage, length of experience, and the extent of top management support for TQM for IS. The study also provides information on the realized benefits from TQM and the implemented TQM philosophy and tests their relationships. In addition, this study also tests the relationship between the extent of top management support and the realized benefits from TQM for IS.

引用

页码：723 / 725

页数：3

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