Factors Impacting Employee Engagement on Enterprise Social Media

被引:1
|
作者
Sankaran, Prema [1 ]
Bheeman, Sankaran [2 ]
Priya, K. Hari [1 ]
Zhou, Xujuan [3 ]
Gururajan, Raj [3 ]
机构
[1] Firebird Inst Res Management, Coimbatore, Tamil Nadu, India
[2] St Peters Coll Engn & Technol, Chennai, Tamil Nadu, India
[3] Univ Southern Queensland, Toowoomba, Qld, Australia
关键词
Employee engagement; Enterprise social media; Social media; Twitter; KNOWLEDGE MANAGEMENT; INFORMATION-TECHNOLOGY; MOTIVATIONAL FACTORS; ADOPTION; SYSTEMS; TRUST; ORGANIZATIONS; ANTECEDENTS; COMMUNITIES; MECHANISMS;
D O I
10.1145/3106426.3115865
中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
The emergence of knowledge-based economies has emphasised the importance of interactive knowledge management technologies, which have manifested themselves in the form of social networking tools. Organization's ability to leverage and manage the relevant knowledge is a sustainable strategic tool. This research focus on the ways in which social technologies facilitate knowledge sharing in the workplace. Findings uncovers key drivers of three dimensions of knowledge management, individual, organization and technology and suggest to connect them along with a knowledge process architecture for leveraging knowledge.
引用
收藏
页码:1114 / 1121
页数:8
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