A Notation for Knowledge-Intensive Processes

Business process modeling has become essential for managing organizational knowledge artifacts. However, this is not an easy task, especially when it comes to the so-called Knowledge-Intensive Processes (KIPs). A KIP comprises activities based on acquisition, sharing, storage, and (re) use of knowledge, as well as collaboration among participants, so that the amount of value added to the organization depends on process agents' knowledge. The previously developed Knowledge Intensive Process Ontology (KIPO) structures all the concepts (and relationships among them) to make a KIP explicit. Nevertheless, KIPO does not include a graphical notation, which is crucial for KIP stakeholders to reach a common understanding about it. This paper proposes the Knowledge Intensive Process Notation (KIPN), a notation for building knowledge-intensive processes graphical models.