Aspect Extraction in Customer Reviews Using Syntactic Pattern

Aspect extraction is an important step in opinion mining, to generate list of object, aspect and its opinions. Therefore, previous studies still give an opportunity to find the pattern of an aspect and opportunities in terms of aspect extraction performance. This paper propose syntactic pattern based on features observation to extract aspects from unstructured review, accompanied with a comprehensive analysis of varied pattern. This paper also provides some technical issues that arise based on performance evaluation and analysis using syntactic pattern extraction. The experimental results showed that the syntactic pattern approach had several weaknesses that need to be improved. (C) 2015 The Authors. Published by Elsevier B.V.