Traveler perceptions and airline choice: A multivariate probit approach

被引:29
|
作者
Milioti, Christina P. [1 ]
Karlaftis, Matthew G. [1 ]
Akkogiounoglou, Eleni [1 ]
机构
[1] Natl Tech Univ Athens, Sch Civil Engn, Dept Transportat Planning & Engn, GR-15773 Zografou Campus, Greece
关键词
Multivariate probit model; Airline choice determinants; LOW-COST CARRIERS; BUSINESS TRAVELERS; SERVICES; DETERMINANTS; BEHAVIOR; INDUSTRY;
D O I
10.1016/j.jairtraman.2015.08.001
中图分类号
U [交通运输];
学科分类号
08 ; 0823 ;
摘要
We investigate the factors that affect passenger decisions regarding airline choice. Three Multivariate Probit (MP) models are developed to analyze data for a sample of 853 respondents. This methodology allows for modeling the simultaneous, yet separate, consideration of airline choice determinants. Fare, safety and reliability, and friendly-and-helpful staff during flight are the most important determinants of airline choice. In-flight entertainment and frequent flyer program are considered to be less important. Results clearly depict differences in the significance of these factors among passengers with different socio-demographic and trip characteristics. (C) 2015 Elsevier Ltd. All rights reserved.
引用
收藏
页码:46 / 52
页数:7
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