Direct Communication versus Virtual Communication in Virtual Teams

被引:6
|
作者
Goncalves, Patricia [1 ,3 ]
Ferreira, Luis [1 ,3 ]
Goncalves, Joaquim [1 ,4 ]
Putnik, Goran D. [2 ,3 ]
Cruz-Cunha, Maria Manuela [1 ,3 ]
机构
[1] Polytech Inst Cavado & Ave, Sch Technol, Barcelos, Portugal
[2] Univ Minho, Sch Engn, Guimaraes, Portugal
[3] Univ Minho, CGIT Res Ctr, P-4719 Braga, Portugal
[4] Univ Coimbra, CESUC Social Studies Ctr, P-3000 Coimbra, Portugal
关键词
virtual environments; virtual interfaces; reconfiguration dynamics; virtual communication architecture; communication architectures; virtual teams; virtual enterprises;
D O I
10.1016/j.protcy.2014.10.062
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Several studies suggest that computer-mediated communication can lead to decreases in group effectiveness and reduce satisfaction levels in terms of trust and comfort of its users. Supported by an experiment, where the emotional or affective aspects of communication were tested with the experimentation of two architectures, Direct Communication Architecture (DCA) and the Virtual Communication Architecture (VCA) this paper validates the thesis that, from the users' perspective, there is no opposition to the acceptance of virtual environments and interfaces for communication, and that these environments are able to cope with the reconfiguration dynamics requirements of virtual teams or client-server relations in a virtual enterprise operation. (C) 2014 The Authors. Published by Elsevier Ltd.
引用
收藏
页码:3 / 10
页数:8
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