A Method of MADM with Comprehensive Entropy Weight Applied to SQTC Evaluation

被引:0
|
作者
Lai Bin [1 ]
Yang Lijuan [2 ]
机构
[1] Southwest Jiaotong Univ, Sch Econ & Management, Chengdu Vocat & Tech Coll, Chengdu, Peoples R China
[2] Chengdu Univ Informat Technol, Dept Management, Chengdu, Peoples R China
基金
中国博士后科学基金;
关键词
Multiple Attribute Decision Making (MADM); Entropy; Service Quality of Tourist Coach (SQTC); Evaluationt;
D O I
暂无
中图分类号
TN [电子技术、通信技术];
学科分类号
0809 ;
摘要
Based on literatures studying, this paper point out that the service quality of tourist coach (SQTC) is vital to tourist and enterprise, but the evaluation methods adapted on SQTC have been rarely. According to the character of decision making process of SQTC, the paper applied multiple attribute decision making (MADM) based deviation maximization on the problem. For improving the weight of attribute factors according to LB/T 002-1995, the paper has synthesized entropy to revise the attribute weight. At last, the calculation example has Identified that the MADM with comprehensive entropy weight Is valid to solve the problem of SQTC evaluation.
引用
收藏
页码:7956 / +
页数:2
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