A Productivity Dashboard for Hospitals: An Empirical Study

被引：2

作者：

Pestana, Miguel ^{[1
]}

Pereira, Ruben ^{[2
]}

Moro, Sergio ^{[2
]}

机构：

[1] IUL, ISCTE, Lisbon, Portugal

[2] IUL, ISCTE, ISTAR, Lisbon, Portugal

来源：

INFORMATION SYSTEMS: RESEARCH, DEVELOPMENT, APPLICATIONS, EDUCATION (11TH SIGSAND/PLAIS EUROSYMPOSIUM 2018) | 2018年 / 333卷

关键词：

Health information systems; Business Intelligence; Dashboards; Hospital management; KPIs; KEY PERFORMANCE INDICATORS; DESIGN SCIENCE; HEALTH;

D O I：

10.1007/978-3-030-00060-8_14

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

Health information systems are key assets in managing health units' daily operations. Nevertheless, literature is scarce concerning information systems for increasing and managing hospital productivity. This study aims at filling such gap through an empirical research based on large Portuguese hospital. Specifically, a dashboard prototype is proposed addressing productivity indicators in areas such as assistance, hospitalization, surgery, among others. This dashboard is tuned using a design science research approach where health experts successively validate the prototype. Interviews are conducted to assess the benefits of using our proposal to manage productivity on a daily basis.

引用

页码：184 / 199

页数：16

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