Customer loyalty

被引：0
|
作者：
Engelhardt, J
机构：
来源：
FORTUNE | 1997年 / 136卷 / 04期
关键词：
D O I：
暂无
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
引用
收藏
页码：20 / &
页数：2
相关论文
共 50 条
  • [41] Customer loyalty programs: Are they profitable?
    Singh, Siddharth S.
    Jain, Dipak C.
    Krishnan, Trichy V.
    MANAGEMENT SCIENCE, 2008, 54 (06) : 1205 - 1211
  • [42] Customer loyalty in the airline industry
    Lee, M
    Cunningham, LF
    TRANSPORTATION QUARTERLY, 1996, 50 (02): : 57 - 72
  • [43] Customer loyalty in the banking sector
    Slaba, Marie
    FINANCIAL MANAGEMENT OF FIRMS AND FINANCIAL INSTITUTIONS: 10TH INTERNATIONAL SCIENTIFIC CONFERENCE, PTS I-IV, 2015, : 1158 - 1165
  • [44] The Research on Customer Loyalty of Groupon
    Hu Yun
    Han Shunmei
    ENVIRONMENT, LOW-CARBON AND STRATEGY, 2011, : 882 - 886
  • [45] Quality creates customer loyalty
    Ackerman, D
    QUALITY PROGRESS, 1998, 31 (03) : 8 - 8
  • [46] Satisfaction strength and customer loyalty
    Chandrashekaran, Murali
    Rotte, Kristin
    Tax, Stephen S.
    Grewal, Rajdeep
    JOURNAL OF MARKETING RESEARCH, 2007, 44 (01) : 153 - 163
  • [47] Study on Customer Loyalty to Salesperson
    Guo Hongsheng
    PROCEEDINGS OF 2012 EXCHANGE CONFERENCE - INTERNATIONAL MARKETING SCIENCE AND INFORMATION TECHNOLOGY, 2012, : 162 - 166
  • [48] Customer loyalty: an empirical study
    McMullan, Rosalind
    Gilmore, Audrey
    EUROPEAN JOURNAL OF MARKETING, 2008, 42 (9-10) : 1084 - 1094
  • [49] Customer frustration in loyalty programs
    Stauss, B
    Schmidt, M
    Schoeler, A
    INTERNATIONAL JOURNAL OF SERVICE INDUSTRY MANAGEMENT, 2005, 16 (3-4): : 229 - 252
  • [50] Customer Loyalty Attributes: A Perspective
    Rai, Alok Kumar
    Srivastava, Medha
    NMIMS MANAGEMENT REVIEW, 2012, 22 : 49 - 76
12345