The work-family spillover and crossover effects of negative workplace gossip

被引:2
|
作者
Zhu, Qianlin [1 ]
Cheng, Ken [2 ,3 ]
机构
[1] Shandong Univ, Business Sch, Weihai, Peoples R China
[2] Zhejiang Univ Technol, Sch Management, Hangzhou, Peoples R China
[3] Zhejiang Univ Technol, Sch Management, 288 Liuhe Rd, Hangzhou 310023, Peoples R China
来源
SERVICE INDUSTRIES JOURNAL | 2025年 / 45卷 / 3-4期
基金
中国国家自然科学基金;
关键词
Negative workplace gossip; ego depletion; work-family conflict; family undermining; perceived organizational support; PERCEIVED ORGANIZATIONAL SUPPORT; ABUSIVE SUPERVISION; SELF-REGULATION; EGO-DEPLETION; CONFLICT; BEHAVIOR; PERFORMANCE; MANAGEMENT; RESOURCES;
D O I
10.1080/02642069.2023.2247341
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Building on ego depletion theory and crossover theory, we investigated how negative workplace gossip damages the target and has implications for the target's spouse. We examined whether this occurs through the linking mechanisms of personal resources, specifically the target's ego depletion. Using time-lagged data with a sample of 230 matched frontline employees and their spouses from a service company in China, we found that the resource drain of negative workplace gossip had a spillover effect through ego depletion at work to increase the employee's work-family conflict. Furthermore, it crossed over to the spouse due to the employee undermining the family. We found that perceived organizational support plays a crucial role in buffering the adverse effects of negative workplace gossip in both work and family domains. Finally, we discussed the implications for research and practice.
引用
收藏
页码:407 / 425
页数:19
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