DEVELOPMENT OF A SYSTEM FOR ASSESSING THE QUALITY OF THE WORK OF UNIVERSITY RESEARCH AND TEACHING STAFF TO IMPROVE THE EDUCATIONAL ENVIRONMENT

To improve the quality of knowledge and the effectiveness of the higher education system, it is necessary to evaluate the professional activity of teachers. The analysis of the work of a research and teaching staff member requires the use of appropriate methods that consider the features of the functioning of a higher education institution. This paper aims to evaluate the effectiveness of university re-search and teaching staff, considering students' opinions. To achieve the goal set in the study, the following research methods were used: theoretical generalization, structural and logical analysis and synthesis, and the anonymous survey method. The paper describes the content and essence of the evaluation of research and teaching staff at higher education institutions, as well as the criteria for evaluating the professionalism of a teacher by students. It also presents the results of students' evaluation of the quality of teachers' work at the Faculty of Philology of the Peoples' Friendship University of Russia. The authors conclude that to develop higher education, the evalua-tion of the activities of research and teaching staff should be supplemented with indicators of the student-centered evaluation of the educational process. Only an integrated approach to the use of quantitative and qualitative eva-luation indicators will give objective results of a teacher's activities and their contribution to improving the quality of higher education.