PSTN Enterprise Collaboration Systems

被引:0
|
作者
JosephNg, P. S. [1 ]
Yeo, R. C. [1 ]
Wong, J. H. [1 ]
Tan, P. H. [1 ]
Yong, Y. H. [1 ]
See, S. L. [1 ,2 ]
机构
[1] INTI Int Univ, Fac Data Sci & Informat Technol, Nilai, Negeri Sembilan, Malaysia
[2] Persiaran Perdana BBN, Nilai 71800, Negeri Sembilan, Malaysia
关键词
Lightweight semantics; LWS; ECS; Intranet; Extranet; Collaboration;
D O I
10.1007/978-981-19-2840-6_60
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Both intranet and extranet can be interchanged in Enterprise Collaboration System (ECS). However, it still has some limitations and challenges are faced by the organization due to connection issues. System consistency, safety, and security issues are the main concerns in this discussion on how the system can ensure information protection in secured status. To solve these issues, it is suggested that ECS should use the other connection which is called PSTN connectivity that is used to connect collaboration systems with the network. Especially in this pandemic period, almost 90% of the employees are required to work from home; this is indirectly challenging the connection to the company ECS, considering the stability of the system. Email is one of the most popular communication tools used in the enterprise. The company will create a unique email address for their employee used in ECS. However, problems such as message overloading, spam, and so on may occur. Therefore, LightWeight Semantics (LWS) approach is suggested to plug into an email to further process email messages. This is indirectly helping the searching process to become more direct to obtain the expected search results via semantic search. Legacy in LWS is connected to avoid any data loss and to study the previous data storing style.
引用
收藏
页码:803 / 816
页数:14
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