Does inclusive leadership influence task performance of hospitality industry employees? Role of psychological empowerment and trust in leader

被引:19
|
作者
Siyal, Saeed [1 ]
Liu, Jin [2 ]
Ma, Long [3 ]
Kumari, Kalpina [4 ]
Saeed, Maria [2 ]
Xin, Chunlin [1 ]
Hussain, Sonia Najam [5 ]
机构
[1] Beijing Univ Chem Technol, Sch Econ & Management, Beijing 100029, Peoples R China
[2] Beijing Inst Technol, Sch Humanities & Social Sci, Beijing 100081, Peoples R China
[3] Cent South Univ, Business Sch, Changsha 410083, Peoples R China
[4] Jinnah Sindh Med Univ, Karachi 75510, Pakistan
[5] Sukkur IBA Univ, Sukkur 65200, Pakistan
关键词
Inclusive leadership; Task performance; Psychological empowerment; Trust in leader; Hospitality industry; COVID-19; ORGANIZATIONAL CITIZENSHIP BEHAVIOR; MEDIATING ROLE; TRANSFORMATIONAL LEADERSHIP; SOCIAL EXCLUSION; WORK ENGAGEMENT; MODERATING ROLE; FIT INDEXES; PLS-SEM; ETHICAL LEADERSHIP; JOB-PERFORMANCE;
D O I
10.1016/j.heliyon.2023.e15507
中图分类号
O [数理科学和化学]; P [天文学、地球科学]; Q [生物科学]; N [自然科学总论];
学科分类号
07 ; 0710 ; 09 ;
摘要
Drawing on the social exchange theory, this research advances the understanding of leadership and task performance in the hospitality industry in China by exploring the impact of inclusive leadership on the task performance of subordinates working in dyadic forms. The current liter-ature is scarce on the role of leadership in increasing the task performance of employees working in teams in dyadic forms. Multi-level sample of 410 leaders-subordinates in the hospitality in-dustry was used to derive the research findings using PLS-SEM. The results indicated a positive influence of inclusive leadership on the task performance of subordinates. Psychological empowerment mediated this direct relationship. In addition, trust in leaders strengthened the direct link of inclusive leadership with task performance and psychological empowerment. The findings demonstrate that leaders in the hospitality industry should adopt an inclusive leadership style as it contributes to employee task performance, which improves the industry's performance.
引用
收藏
页数:18
相关论文
共 50 条
  • [21] Influence of transformational leadership on employees outcomes: Mediating role of empowerment
    Shah, Tazeem Ali
    Nisar, Muhammad
    Kashif-ur-Rehman
    Ijaz-ur-Rehman
    AFRICAN JOURNAL OF BUSINESS MANAGEMENT, 2011, 5 (21): : 8558 - 8566
  • [22] The influence of inclusive leadership on hospitality employees' green innovative service behavior: A multilevel study
    Asghar, Muhammad
    Gull, Nida
    Xiong, Zhengde
    Shu, Ao
    Faraz, Naveed Ahmad
    Pervaiz, Khansa
    JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT, 2023, 56 : 347 - 355
  • [23] Employees' taking charge behavior and empowering leadership: the role of leader trust in employees and risk propensity
    Guo, Qiuyun
    Zhang, Zhongyan
    LEADERSHIP & ORGANIZATION DEVELOPMENT JOURNAL, 2024, 45 (03) : 526 - 543
  • [24] Exploring the Influence of Ethical Leadership on Voice Behavior: How Leader-Member Exchange, Psychological Safety and Psychological Empowerment Influence Employees' Willingness to Speak Out
    Hu, Yixin
    Zhu, Liping
    Zhou, Mengmeng
    Li, Jie
    Maguire, Phil
    Sun, Haichao
    Wang, Dawei
    FRONTIERS IN PSYCHOLOGY, 2018, 9
  • [25] Does humble leadership mitigate employees' knowledge-hiding behaviour? The mediating role of employees' self-efficacy and trust in their leader
    Al Hawamdeh, Nayel
    JOURNAL OF KNOWLEDGE MANAGEMENT, 2023, 27 (06) : 1702 - 1719
  • [26] The influence of servant leadership on employees' outcomes via job embeddedness in hospitality industry
    Zia, Muhammad Qamar
    Naveed, Muhammad
    Bashir, Muhammad Adnan
    Iqbal, Asif
    JOURNAL OF HOSPITALITY AND TOURISM INSIGHTS, 2022, 5 (03) : 612 - 628
  • [27] Inclusive Leadership, Psychological Capital, and Employee Innovation Performance: The Moderating Role of Leader-Member Exchange
    Xiang, Hudie
    Chen, Yun
    Zhao, Fuqiang
    2ND INTERNATIONAL CONFERENCE ON HUMANITIES SCIENCE, MANAGEMENT AND EDUCATION TECHNOLOGY (HSMET 2017), 2017, : 111 - 115
  • [28] Does leader-member exchange enhance performance in the hospitality industry? The mediating roles of task motivation and creativity
    Wang, Chung-Jen
    INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2016, 28 (05) : 969 - 987
  • [29] Effects of Ambidextrous Leadership on Employees' Work Behavior: The Mediating Role of Psychological Empowerment
    Wang, Li
    Sun, Yuchen
    Li, Jinzhi
    Xu, Yunxia
    Chen, Meifen
    Zhu, Xiaoyu
    Wang, Dawei
    FRONTIERS IN PSYCHOLOGY, 2022, 13
  • [30] Does green inclusive leadership promote hospitality employees' pro-environmental behaviors? The mediating role of climate for green initiative
    Thabet, Wael Mohammed
    Badar, Kamal
    Aboramadan, Mohammed
    Abualigah, Ahmad
    SERVICE INDUSTRIES JOURNAL, 2023, 43 (1-2): : 43 - 63