Secondary Traumatic Stress and Public Child Welfare Workers' Intention to Remain Employed in Child Welfare: The Interaction Effect of Job Functions

被引:2
|
作者
Kim, Jangmin [1 ,4 ]
Pierce, Barbara [2 ]
Park, Tae Kyung [3 ]
机构
[1] Univ Buffalo, Sch Social Work, Buffalo, NY USA
[2] Indiana Univ, Sch Social Work, Indianapolis, IN USA
[3] Univ Colorado Colorado Springs, Dept Social Work, Colorado Springs, CO USA
[4] Univ Buffalo, Sch Social Work, 656 Baldy Hall, Buffalo, NY 14260 USA
关键词
Job functions; job retention; public child welfare system; secondary traumatic stress; DEMANDS-RESOURCES MODEL; TURNOVER INTENTION; SOCIAL-WORKERS; RETENTION; BURNOUT; METAANALYSIS; SUPPORT; INVESTIGATORS; SATISFACTION; PREDICTORS;
D O I
10.1080/23303131.2023.2263518
中图分类号
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要
High exposure to Secondary Traumatic Stress (STS) is a significant risk factor for public child welfare workers' intention to remain employed in child welfare. This study examined whether the negative impact of STS differed according to workers' job functions by analyzing survey data collected from 1,053 public child welfare workers. STS was negatively associated with workers' intention to remain. Furthermore, The negative impact of STS was greater among ongoing case managers than among assessment case managers. We conclude that child welfare organizations should develop trauma-informed policies and organizational support targeted to different patterns of STS by job functions. Child welfare organizations should tailor organizational approaches to prevent STS and mitigate its negative consequences based on the different job functions of case managers, taking into consideration their unique challenges and needs.Child welfare organizations should offer enhanced support to ongoing case managers due to their higher susceptibility to the adverse effects of STS.Child welfare organizations should create physically and emotionally safe working environments that allow case managers to address their STS and improve their well-being.Child welfare organizations should provide training to supervisors and other leaders to recognize the signs of STS and support their workers in managing their stress.
引用
收藏
页码:136 / 149
页数:14
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