Redesign of Military Patient Handoff Training for Emergency Medical Services

被引：0
|
作者：
Fausett, Crystal M. [1 ]
Korentsides, Jenna M. [2 ]
Knott, Camilla C. [3 ]
Chik, Kerri [3 ]
Grome, Anna [3 ]
Sciarini, Lee W. [4 ]
Keebler, Joseph R.
机构：
[1] Embry Riddle Aeronaut Univ, Human Factors & Behav Neurobiol Dept, Daytona Beach, FL 32114 USA
[2] Embry Riddle Aeronaut Univ, Human Factors & Behav Neurobiol program, Daytona Beach, FL USA
[3] TiER1 Performance, Denver, CO USA
[4] Naval Postgrad Sch, Monterey, CA USA
来源：
ERGONOMICS IN DESIGN | 2024年
关键词：
journey mapping; cognitive task analysis; critical incident technique; teams; standardization; patient safety; INFORMATION; PARAMEDICS; STAFF;
D O I：
10.1177/10648046241237086
中图分类号：
TB18 [人体工程学];
学科分类号：
1201 ;
摘要：
We conducted a qualitative research inquiry to facilitate the redesign of a military patient handoff training program for a new population of civilian Emergency Medical Services (EMS) learners. Emergency Medical Service providers provided insights about the organizational and interpersonal factors that contribute to patient handoffs, which were used to tailor the existing military patient handoff training for a civilian population. Results revealed four key phases in the patient handoff journey and three topics regarding improvements to the EMS handoff process: importance of interpersonal communication, dedicated time for handoffs, and standardized communication.
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页数：8
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