AI-augmented HRM: Antecedents, assimilation and multilevel consequences*

被引:59
|
作者
Prikshat, Verma [1 ]
Malik, Ashish [2 ]
Budhwar, Pawan [3 ]
机构
[1] Cardiff Metropolitan Univ, Cardiff Sch Management, Llandaff Campus Western Ave, Cardiff CF5 2YB, Wales
[2] Newcastle Univ, Newcastle Business Sch, Newcastle, NSW, Australia
[3] Aston Univ Birmingham, Aston Business Sch, Birmingham B4, England
关键词
Technology -driven HRM; AI -adoption in HRM; AI -augmented HRM; Processual factors; HUMAN-RESOURCE MANAGEMENT; TASK-TECHNOLOGY FIT; BIG DATA ANALYTICS; ARTIFICIAL-INTELLIGENCE; INFORMATION-TECHNOLOGY; PERSONAL INNOVATIVENESS; INTERNET ADOPTION; FIRM PERFORMANCE; ACCEPTANCE MODEL; VALUE CREATION;
D O I
10.1016/j.hrmr.2021.100860
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
The current literature on the use of disruptive innovative technologies, such as artificial intelligence (AI) for human resource management (HRM) function, lacks a theoretical basis for understanding. Further, the adoption and implementation of AI-augmented HRM, which holds promise for delivering several operational, relational and transformational benefits, is at best patchy and incomplete. Integrating the technology, organisation and people (TOP) framework with core elements of the theory of innovation assimilation and its impact on a range of AIAugmented HRM outcomes, or what we refer to as (HRM(AI)), this paper develops a coherent and integrated theoretical framework of HRM(AI) assimilation. Such a framework is timely as several post-adoption challenges, such as the dark side of processual factors in innovation assimilation and system-level factors, which, if unattended, can lead to the opacity of AI applications, thereby affecting the success of any HRM(AI). Our model proposes several testable future research propositions for advancing scholarship in this area. We conclude with implications for theory and practice.
引用
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页数:18
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