International Perception and Local Pride in Smart City Development: The Case of Hong Kong

Local citizens' perceptions of their own cities are often neglected when assessing cities' performance. Using the perceived international image and collective pride in Hong Kong as the entry point, this article aims to discover the relationship between citizens' trust in public authorities and urban technologies. Four angles of investigation are developed: the impact of cities' promotion of their international image on local pride; the attitudinal and demographic characteristics of proud citizens; the linkage of local pride with public trust, and digital trust. This article uses data from a Hong Kong-based territory-wide survey in 2021 to conduct the analysis. The result suggests that public trust is an elemental factor having a positive relationship with collective pride and digital trust in Hong Kong. This article also identifies the group of citizens with the least pride. Regaining the citizen's trust is the best remedy for facilitating smart city development.