Open Government Data Adoption by Citizens and Public Service Delivery Values: A Case Study of Malaysia

被引：0
|
作者：
Chai, Hsin-Yi [1 ]
Beh, Loo-See [1 ,2 ]
机构：
[1] Univ Malaya, Fac Business & Econ, Kuala Lumpur 50603, Malaysia
[2] IMU Univ, Sch Business & Technol, Kuala Lumpur, Malaysia
来源：
INTERNATIONAL JOURNAL OF PUBLIC ADMINISTRATION | 2025年
关键词：
Open government data; value co-creation; value destruction; citizen participatory OGD; participatory governance; BENEFITS;
D O I：
10.1080/01900692.2025.2457937
中图分类号：
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要：
This study contributes to the public administration body of knowledge by testing a model of open government data (OGD) and public service delivery (PSD) value. By investigating case studies of different adoptions in Malaysia, this study examined OGD adoption by its citizens and value created, co-created, and destroyed in the process. This study found that there is adoption evidence of data publishing, datathon, and civic tracker with no material implementation of highly reciprocal OGD. While short-term value, public value, and capacity for the future were found, the study also highlighted value ignorance, value disproportion, value exploitation, and value backlash.
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页数：17
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