The problem of climate change on Earth is associated with environmental pollution and necessitates the reduction of greenhouse gas emissions into the atmosphere, especially in urban agglomerations. Making cities more comfortable, greener and safer is possible through the conscious desire of society to implement sustainable mobility strategies. Planning, developing and implementing innovative projects in the context of sustainable mobility requires management functions. The article focuses on the key aspects of the development and management of sustainable mobility. Effective management of sustainable mobility in cities requires close interaction of all actors: authorities, citizens, business, and the scientific community. Cooperation between the efforts of the actors on the basis of a comprehensive exchange of information contributes to rethinking the established paradigms of social development, developing innovative solutions for the implementation of strategies and plans for the sustainable development of cities and urban agglomerations. To monitor the preferences and needs of the population, a participatory mobility development is necessary, which involves people in the process of transformation and change at an early stage. At the same time, digital information and communication platforms are the basis for managing sustainable mobility. The role of developing and managing sustainable mobility should be assigned to specially created non-profit sustainable mobility institutions that interact with authorities, business, citizens, the scientific community and other stakeholder groups. The functional aspect of such institutions is systematically considered and proposed.