Data - the tool for managing customer satisfaction

被引：0
|
作者：
机构：
来源：
Manage Serv | / 9卷 / 26期
关键词：
D O I：
暂无
中图分类号：
学科分类号：
摘要：
引用
收藏
相关论文
共 50 条
  • [21] Managing newness of SME startups for increasing customer satisfaction and loyalty
    Al Rubaye, Husam Salah Sameen
    Mohammad, Abdul Saboor
    Khan, Adil
    Alam, Md. Firoz
    JOURNAL OF INFORMATION & OPTIMIZATION SCIENCES, 2023, 44 (04): : 733 - 744
  • [22] Managing closing time to enhance manager, employee, and customer satisfaction
    Noble, Stephanie M.
    Esmark, Carol L.
    Ashley, Christy
    BUSINESS HORIZONS, 2015, 58 (02) : 217 - 224
  • [23] Certification of service skills: A tool for achieving customer satisfaction
    Major, G
    McCoy, J
    AQP'S 19TH ANNUAL SPRING CONFERENCE AND RESOURCE MART, 1997 PROCEEDINGS - "THE SPIRIT OF WORKING TOGETHER", 1997, : 242 - 247
  • [24] Fuzzy Tool for Customer Satisfaction Analysis in CRM systems
    Walek, Bogdan
    2013 36TH INTERNATIONAL CONFERENCE ON TELECOMMUNICATIONS AND SIGNAL PROCESSING (TSP), 2013, : 11 - 14
  • [25] Managing Tool Data Automation
    不详
    MANUFACTURING ENGINEERING, 2012, 149 (03): : 50 - +
  • [26] Customer satisfaction in the presence of imperfect knowledge of data
    Ferreira, Diogo Cunha
    Soares, Rodrigo
    Pedro, Maria Isabel
    Marques, Rui Cunha
    INTERNATIONAL TRANSACTIONS IN OPERATIONAL RESEARCH, 2023, 30 (03) : 1505 - 1536
  • [27] The Rasch Model in Customer Satisfaction Survey Data
    De Battisti, Francesca
    Nicolini, Giovanna
    Salini, Silvia
    QUALITY TECHNOLOGY AND QUANTITATIVE MANAGEMENT, 2010, 7 (01): : 15 - 33
  • [28] Logistic regression analysis of customer satisfaction data
    Lawson, Cathy
    Montgomery, Douglas C.
    QUALITY AND RELIABILITY ENGINEERING INTERNATIONAL, 2006, 22 (08) : 971 - 984
  • [29] Statistical Local Models for Customer Satisfaction Data
    Figini, Silvia
    QUALITY TECHNOLOGY AND QUANTITATIVE MANAGEMENT, 2010, 7 (01): : 69 - 82
  • [30] Bayesian networks of customer satisfaction survey data
    Salini, Silvia
    Kenett, Ron S.
    JOURNAL OF APPLIED STATISTICS, 2009, 36 (11) : 1177 - 1189
12345