Internal documentation benchmarking: A tool for all reasons

被引：0
|
作者：
Le Vie Jr., Donald S. [1 ]
机构：
[1] Motorola, Austin, United States
来源：
IEEE International Professional Communication Conference | 1999年
关键词：
Benchmarking - Societies and institutions - Total quality management;
D O I：
暂无
中图分类号：
学科分类号：
摘要：
Internal documentation benchmarking is a systematic way to identify, understand, and evolve superior knowledge-transfer products and practices to improve an organization's real performance by comparing one organization's products and processes with those of another. How to set up and initiate an internal documentation benchmarking study is discussed.
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页码：117 / 122
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