Telecommunications fraud management reducing costs and winning business

With competition and regulation in the European telecommunications market biting harder each year, suppliers need to establish new ways to keep ahead in terms of cost control and market differentiation. Many telcos now take fraud seriously. Those who do not will see their costs rise and their customers leave. This article briefly outlines the history of telecommunications fraud and the evolution, possibly revolution, necessary to manage fraud in the future, helping to secure market positioning for those who heed the signs.