Lessons learned from the failure of a Minnesota's major e-business healthcare project

被引：0

作者：

Phan D.D. ^{[1
]}

机构：

[1] Information Systems Department, St. Cloud State University, St. Cloud

来源：

International Journal of Information Systems and Change Management | 2011年 / 5卷 / 04期

关键词：

Change management; E-business development; Healthcare project; Minnesota; Outsourcing; Project management;

D O I：

10.1504/IJISCM.2011.045826

中图分类号：

学科分类号：

摘要：

Despite substantial progress in project management in the past decades, management of outsourced system development projects remains a major challenge for project managers and sponsors. The rapid growth of e-business in the past decades has created a surge of new development projects to replace the old legacy systems. However, while there are many published studies about in-house development projects, few studies explore outsourced projects, especially those that failed. This paper presents a case study of the failure of the HealthMatch project at the State of Minnesota Department of Human Services (DHS) from the qualitative systems view. The paper ends with success/failure factors and lessons learned. Copyright © 2012 Inderscience Enterprises Ltd.

引用

页码：291 / 304

页数：13

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