Diploma research process: Evaluating the service quality

被引：0
|
作者：
机构：
[1] Mathenge, Edward Kariuki
[2] Kamau, Alice Wangui
[3] Kariuki, Jane Mwihaki
[4] Munga, Jane Wanjiru
来源：
Mathenge, E.K. (edkam210@yahoo.com) | 1600年 / Emerald Group Holdings Ltd.卷 / 25期
关键词：
Students;
D O I：
10.1108/TQM-11-2012-0094
中图分类号：
学科分类号：
摘要：
引用
收藏
相关论文
共 50 条
  • [31] Service quality - Research perspectives
    Hughes, M
    LOCAL GOVERNMENT STUDIES, 2006, 32 (02) : 208 - 210
  • [32] Evaluating Service Quality in Official Vehicle Management
    Quan, Ji-Chuan
    Wang, Bing
    Liu, Yong
    PROCEEDINGS OF THE 2015 INTERNATIONAL CONFERENCE ON MANAGEMENT SCIENCE AND MANAGEMENT INNOVATION, 2015, 6 : 544 - 549
  • [33] Using personal ontology in evaluating service quality
    Hung, Jeng-Shin
    Liu, Alan
    2007 IEEE INTERNATIONAL CONFERENCE ON SERVICES COMPUTING, PROCEEDINGS, 2007, : 332 - +
  • [34] The Instrument for Evaluating E-Service Quality
    Zemblyte, Jurgita
    20TH INTERNATIONAL SCIENTIFIC CONFERENCE - ECONOMICS AND MANAGEMENT 2015 (ICEM-2015), 2015, 213 : 801 - 806
  • [35] RESEARCH SKILLS IN PSYCHOLOGY DIPLOMA
    BOODOO, G
    BULLETIN OF THE BRITISH PSYCHOLOGICAL SOCIETY, 1984, 37 (APR): : 134 - 134
  • [36] EVALUATING CREDENCE SERVICE QUALITY: THE EFFECTS OF EXPERIENCE SERVICE FAILURE AND TRUST
    Tao, Kungpo
    PROCEEDINGS OF THE 2010 ACADEMY OF MARKETING SCIENCE (AMS) ANNUAL CONFERENCE, 2015, : 2 - 2
  • [37] Evaluating Service Description to Guarantee Quality of U-service Ontology
    Lee, Meeyeon
    Lee, Jung-Won
    Kim, Kyung-Ah
    Park, Seung Soo
    JOURNAL OF INFORMATION PROCESSING SYSTEMS, 2011, 7 (02): : 287 - 298
  • [38] EVALUATING QUALITY OF MARKETING RESEARCH CONTRACTORS
    MAYER, CS
    JOURNAL OF MARKETING RESEARCH, 1967, 4 (02) : 134 - 141
  • [39] Legitimizing basic research by evaluating quality
    Levy-Malmberg, Rika
    Eriksson, Katie
    NURSING ETHICS, 2010, 17 (01) : 107 - 116
  • [40] EVALUATING EVALUATION RESEARCH - STANDARDS FOR JUDGING RESEARCH QUALITY
    ZUCKER, LG
    SOCIOLOGICAL PRACTICE, 1977, 2 (02): : 107 - 124
12345