Diploma research process: Evaluating the service quality

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机构：
[1] Mathenge, Edward Kariuki
[2] Kamau, Alice Wangui
[3] Kariuki, Jane Mwihaki
[4] Munga, Jane Wanjiru
来源：
Mathenge, E.K. (edkam210@yahoo.com) | 1600年 / Emerald Group Holdings Ltd.卷 / 25期
关键词：
Students;
D O I：
10.1108/TQM-11-2012-0094
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