The main affecting factors of the B2B E-commerce supply chain integration and performance

This paper is an attempt to investigate the main factors affecting the integration and performance of the B2B e-commerce supply chain, specifically the situations in a global manufacturing country-China. Fifteen B2B e-commerce companies take part in this research. Fisher's exact test is employed to identify the main affecting factors in terms of improving the integration and performance of the supply chain under the B2B e-commerce environment. The results demonstrate that business process redesign, process change, IT investment and unique knowledge are the main factors which have significant influence on the B2B e-commerce supply chain integration and performance. The managerial implications and suggestions for future research are also discussed in the last section. © 2014 SERSC.