Modeling of service delivery system for service enhanced product design: An approach to improve service performance

被引：0
|
作者：
机构：
[1] Li, Pengzhong
[2] Zhang, Weimin
[3] Yu, Min
来源：
Li, P. | 1600年 / Asian Network for Scientific Information卷 / 13期
关键词：
Customer satisfaction;
D O I：
10.3923/jas.2013.4644.4652
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