Instant Messaging: A new form of business communication

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| 2005年 / Business Information Group, Toronto, Canada卷 / 106期
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A brief description of instant messaging, which is a method of business communication, is presented. It is a method of instantly communicating via typed messages over the internet. There are a number of instant messaging programs available for free, through various internet service suppliers or web portals. Some instant messaging programs use proprietary protocols that may not be blocked or even detected by standard corporate firewalls. This can allow easy transfer of files in or out of the network.
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