Prioritizing service quality dimensions: A neural network approach

被引:0
|
作者
Golmohammadi, A. [1 ]
Jahandideh, B. [2 ]
机构
[1] Industrial Engineering Department, Amirkabir University of Technology, Iran
[2] Management Department, University College of Nabi Akram, Iran
来源
World Academy of Science, Engineering and Technology | 2010年 / 64卷
关键词
Dimensions of service quality - Perceived service qualities - Relative importance - Service Quality;
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学科分类号
摘要
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页码:231 / 236
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